
OfficeButler24
Lockers, Intra-Logistics, IT-Hardware Supply & more
Beyond Lockers: Implementation in the Workplace
The concept of smart lockers, particularly for IT and device management within companies, represents a significant leap in workplace efficiency and asset security. Smart lockers facilitate a streamlined process for managing, distributing, and maintaining IT equipment, enhancing productivity and security in corporate environments.
Tech departments appreciate the ease of managing company devices, allowing for swift deployment, exchange, and return, thus keeping the workforce well-equipped without the need for personal hand-offs.
Efficiency and Security: By automating workflows and providing secure, digital access, smart lockers save significant management time and reduce the risk of lost or misplaced items.
Similar to our competitor (120,000 users at 50 companies in 10 countries), structured and controlled issuance and return of work equipment (onboarding and last day of work) as well as loaning are very important.
Reduce staff workload: Self-service frees up staff resources for more valuable activities instead of routine tasks – at the same time, you offer your customers greater flexibility and thus better service.
Help combat labor shortages due to declining interest in the industry, rising costs, and regulatory changes.
Reduce costs while increasing customer satisfaction. Low operating costs and rapid return on investment (ROI).
Labour Shortage Require Even More Workplace Efficiency
Qualified employees are the primary bottleneck and success factor for many industries and companies for further growth and development.
While hiring may seem like the ideal solution, retraining employees can close the skills gap even faster and at a lower cost.
Almost all "white-colored" jobs and already a large portion of "blue-colored" jobs can only be performed with the necessary IT hardware and communication infrastructure. Providing the best possible support for employees with the goal of zero downtime or inefficiencies must be a priority for every IT field service provider.
By automating routine tasks like inventory management, rental tracking, and billing, OfficeButler24 frees up valuable time for IT and administrative teams to focus on strategic initiatives. Additionally, it reduces waste and ensures that every resource is utilized effectively.
Say goodbye to inefficiencies and hello to smarter, more transparent office operations. In today’s modern work environment, efficiency is a necessity. Employees are in need of seamless access to IT equipment and resources to support their best performance.
OfficeButler24 ensures employees have what they need, exactly when they need it - it’s an intelligent system that automates distribution, tracks usage, and streamlines processes to reduce inefficiencies and ensure security.
Beyond Lockers: Implementation in the Workplace
The concept of smart lockers, particularly for IT and device management within companies, represents a significant leap in workplace efficiency and asset security. Smart lockers facilitate a streamlined process for managing, distributing, and maintaining IT equipment, enhancing productivity and security in corporate environments.
Successful workflows at the workplace are characterized by simplified and as simple as possible processes. However, processes in companies' IT departments are often complex and time-consuming due to the fact that a wide variety of IT hardware products, including PCs, USB sticks, SIM cards, etc., are manipulated at a high frequency.
The goal is therefore to largely automate IT asset management and the distribution of critical IT hardware. This not only leads to a more regulated process, but especially to a reduction in excess consumption and the elimination of loss risks.
End-user support revolves around reliability, speed, and availability. Especially in today's world characterized by freelancing and remote work, several use cases are emerging in which the automated distribution and return of IT hardware is a decisive factor for success.
Hybrid Work Can Save Costs
Hybrid work is not just a temporary trend but the new norm.
A flexible, well organised work environments and IT technology are equally key in optimizing remote work and seamless collaboration.
How to combine an IT vending machine with an locker system.
OfficeButler24 helps support local IT support or expand service hours to 24/7 operation, reducing down times and shortens waiting times
OfficeButler24 is a modular and expandable, a piece of digital furniture with a design tailored to your equipment. OfficeButler24 improves the efficiency and reliability of your IT organization and makes users happy.
Smart vending machines uses 24/7 technology to dispense a wide range of products out of shelfing system. User authentification can be similar like with locker system while those machines use large touchscreen for user interaction, cashless payment and a cloud based portal system to manage and monitor any transaction real-time (stocks, sales statistics, user data, fiscalisation and logging, etc.)
The cutting-edge operational software manages a wide range of process and can be seamlessly integrated into customers ticketing / ordering landscape (e.g. JIRA, ServiceNow) and ERP System (e.g. SAP) to improve transparency and efficiency.
The integration of this kind of IT vending / locker system allows to monitor locker access, stock levels, track any user interaction, offering comprehensive reports on any activity.
In this way there is a one size fits all solution leveraging advantages from both functionalities.
Plug & play integration into existing solutions and connection via APIs enables a quick go-live. Users identify themselves via badge, PIN, or QR code, and notebooks, smartphones, headsets, and all kinds of accessories are immediately available.
The core essence of an IT dispensing machine is its ability to document all processes. The automation solution can also be linked to ERP systems, leading to seamless inventory of IT equipment. All inventory and transaction data can be viewed and managed in a software portal.
About 15 years ago, a group of innovators had the idea of bringing traditional lockers online.
Today, we are one of the few manufacturers (hardware and software) focusing on intra-logistics in big, multi-location institutions and corporates.
New Work equals automation, digitalization, and self-service and have reached mainstream in organisations of any size or nature.
Our customers implementing OfficeButler24 into their flows wherever physical items are exchanges between internal or with external users mostly at their locations.
In the office, on the shopfloor, in operations, and at alternative locations.
In particular by analyzing of transactions and use behavior data we collect information for business process optimizations, detection of a-normal behavior and do have a sound basis for documention.

Features & Benefits
Increased Service & Seamless Integration
A true 24/7 cost-efficient service level for exchanging physical items such as IT hardware: integration into existing flows via APIs.
Digital & Connected to Support Flows
Increased availability by 24/7 self-service, integrated into existing flows and ERP.
Pick-up, drop-off, rental, shared items, and more.
Can be expanded by payment functions and apps.
Office Furniture & Bespoke Design
Office furniture in different colors with embedded robust stainless steel lockers equipped with various connections, weighing systems, and other features.
ROI & Reduced Costs
Self-service means lower operating costs.
24/7 availability equals less downtime due to missing items.
Transparency reduces consumption.
System files transactions directly into cost-center accounting.
24/7 Intra-Logistics
Modular Office Furniture & Digital Lockers
Digitalization and "new work" require decentralized hubs.
24/7 availability and fully digital integration into existing flows.
Universal & Transparent Documentation
Supports various user groups (employees, external parties, suppliers, etc.).
Enables indirect exchange of physical items.
Authentication & Interaction
Role and user model: admin, operator, user (rights-based), external one-time users.
NFC, QR code, keyboard input at the screen; web app; payments.
Push notifications (triggered in customer systems) with confirmations.
Communication & Notification
Communication between users is organized by the system.
Expandable with scanners, payments, mobile app, and many other applications.

Processes
Pick-upCollection with deadline and reminders
Drop-offDeposited for a registered or named recipient - pickup code
PostmannServices such as document or fleet management, etc.
PurchaseDocumented dispensing of consumables - cost center billing
Rent / Shared ItemsRenting hardware and shared devices - unlimited or with managed time constraints
Pick-up and drop-off on different Hubs possible
OrderPlacing orders on the terminal
Bespoke Processes
Authentication & Interaction
Roll / User Concept: Admin, Operator User (categorized by rights), External users (on-off)
NFC, QR Code, hard entry on screen; web app, payment
Push notification (triggered into customer system) & confirmation

Solution modules
Combine terminal, locker, and analytics building blocks to digitise distribution, returns, and replenishment across every location.
Deep-dive: OfficeButler24 modules
Each module works alone or together to orchestrate secure distribution, returns, and inventory visibility across your estate.
- Terminal handles identity, search, workflow prompts, and messaging in one guided journey.
- Shelf modules manage larger or fragile items with adjustable lift shelves and telemetry.
- Tube modules maximise density for consumables, accessories, and spares with simple reconfiguration.
- Wall modules extend into lobbies, retail frontages, or partner venues with minimal footprint.
- Cloud portal aggregates fleets, alerts, analytics, and remote maintenance tasks in real time.
Macro shifts we support
- Hybrid and distributed workforces depend on unattended, 24/7 fulfilment hubs.
- Sustainability goals demand accountable consumption and reuse of assets.
- Retail media and brand teams expect dynamic, on-screen communication at the point of pickup.
- Security and compliance require audit trails for every asset handover.
- Finance teams seek granular cost attribution per project, user, or location.
- ITSM modernisation favours API-first, event-driven tooling tied into ticketing.
- Vendors and contractors need controlled access without issuing permanent badges.
Operational capabilities
- Web-style browsing, reserving, and pickup flows tailored to workforce or consumer roles.
- Authentication via badge, PIN, QR, SSO, or government-issued IDs with logging.
- Cart logic supports multi-item orders, returns, or swaps in one session.
- Payments, chargebacks, voucher redemption, or zero-cost issue tracking handled seamlessly.
- Portal consolidates stock, telemetry, maintenance, and SLA data across fleets and sites.
- Inventory sync pushes serials, lots, and thresholds into ERP automatically.
- POS and ITSM connectors update statuses, costs, and tickets as events occur.
- Smart alerts notify operators about replenishment, anomalies, or compliance events.
- Analytics highlight usage trends, ROI, and predictive maintenance opportunities.



Solution modules
Functional Furniture & Bespoke Design
Office furniture in different colors.
Robust locker system in stainless steel; modularly expandable.
Size
Doors in vertical order: 10, 5, 2, 3+1.
400 mm and 600 mm depth.
Technical Features
Equipped with various connections (230V / USB / USB-C / LAN), singulation tech and other features.
Manual emergency opening, ventilation, etc.
Individually Integrated
Custom integration of safety and comfort features as needed.
About Us
15 years of “Instant Convenience” & self-service retail tech
15 years of “Instant Convenience” & self-service retail tech
Development, production and data management 100% in Europe
Tailor-made industry solutions
Hardware & software as one
Products
OfficeButler24 GmbH
Kaiserstraße 63, 1070 Vienna
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