Automated 24/7 Office Services & Intralogistics.
Secure, integrated self-service for IT hardware, lockers, and office assets.
More Than Lockers: Integrated in the Workplace
The concept of intelligent lockers, particularly for IT and device management within companies, represents a significant advancement in workplace efficiency and the security of IT infrastructure. Intelligent lockers enable an optimized process for the management, distribution, and maintenance of IT devices, thereby improving productivity and security in corporate environments.
IT departments appreciate the straightforward management of company devices, which allows for quick deployment, replacement, and return — ensuring employees are well-equipped without the need for a personal handover.
Efficiency and Security: By automating workflows and providing secure, digital access, intelligent lockers save considerable time in administration and reduce the risk of lost or misplaced items.
Similar to our competitor (120,000 users across 50 companies in 10 countries), the structured and controlled issuance and return of work equipment — both upon onboarding and on the last working day — as well as the lending process, are of great importance.
Reduction of Workload for Staff: Through self-service, personnel resources are freed up for more valuable tasks instead of routine duties — while at the same time offering your customers greater flexibility and therefore a better service!
Contributing to addressing the labor shortage caused by declining interest in the industry, rising costs, and regulatory changes.
Cost reduction while simultaneously increasing customer satisfaction. Low operating costs and a fast Return on Investment (ROI).
Features & Benefits
Increased Service & Seamless Integration
A true 24/7 cost-efficient service level for exchanging physical items such as IT hardware: integration into existing flows via APIs.
Digital & Connected to Support Flows
Increased availability by 24/7 self-service, integrated into existing flows and ERP.
Pick-up, drop-off, rental, shared items, and more.
Can be expanded by payment functions and apps.
Office Furniture & Bespoke Design
Office furniture in different colors with embedded robust stainless steel lockers equipped with various connections, weighing systems, and other features.
ROI & Reduced Costs
Self-service means lower operating costs.
24/7 availability equals less downtime due to missing items.
Transparency reduces consumption.
System files transactions directly into cost-center accounting.
24/7 Intra-Logistics
Labor Shortage Demands Even Greater Workplace Efficiency
Skilled employees are the most critical bottleneck and success factor for growth and development across many industries and companies. While hiring new staff may seem like the ideal solution, reskilling existing employees can close the skills gap even faster and more cost-effectively.
Almost all "white-collar" jobs and already a large portion of "blue-collar" jobs can only be performed with the necessary IT hardware and communication infrastructure. Providing the best possible support for employees with the goal of zero downtime or inefficiencies must be a priority for every IT field service provider.
By automating routine tasks such as inventory management, rental tracking, and billing, OfficeButler24 gives IT and administrative teams valuable time to focus on strategic initiatives. In addition, it reduces overconsumption and ensures that all resources are used effectively. Say goodbye to inefficiencies and welcome smarter, more transparent office operations.
In today's modern working world, efficiency is a must. Employees need seamless access to IT devices and resources in order to perform at their best. OfficeButler24 ensures that employees have exactly what they need — when they need it. It is an intelligent system that automates distribution, tracks usage, and optimizes processes to reduce inefficiencies and ensure security.
Modular Office Furniture & Digital Lockers
Digitalization and "new work" require decentralized hubs.
24/7 availability and fully digital integration into existing flows.
Universal & Transparent Documentation
Supports various user groups (employees, external parties, suppliers, etc.).
Enables indirect exchange of physical items.
Authentication & Interaction
Role and user model: admin, operator, user (rights-based), external one-time users.
NFC, QR code, keyboard input at the screen; web app; payments.
Push notifications (triggered in customer systems) with confirmations.
Communication & Notification
Communication between users is organized by the system.
Expandable with scanners, payments, mobile app, and many other applications.
Processes
More Than Lockers: Workplace Implementation
The concept of intelligent lockers, particularly for IT and device management within companies, represents a significant advancement in workplace efficiency and asset security. Intelligent lockers enable an optimized process for the management, distribution, and maintenance of IT devices, thereby improving productivity and security in corporate environments.
Successful workplace workflows are characterized by streamlined and straightforward processes. However, processes in corporate IT departments are often complex and time-consuming, as a wide variety of IT hardware products — including PCs, USB drives, SIM cards, and more — are handled at high frequency.
The goal is therefore to largely automate IT asset management and the distribution of critical IT hardware. This not only leads to a better-regulated process, but above all to a reduction in overconsumption and the elimination of the risk of loss.
End-user support is all about reliability, speed, and availability.
Especially in today's world, shaped by freelancing and remote work, multiple use cases arise in which the automated distribution and return of IT hardware is a decisive success factor.
Pick-upCollection with deadline and reminders
Drop-offDeposited for a registered or named recipient - pickup code
PostmannServices such as document or fleet management, etc.
PurchaseDocumented dispensing of consumables - cost center billing
Rent / Shared ItemsRenting hardware and shared devices - unlimited or with managed time constraints
Pick-up and drop-off on different Hubs possible
OrderPlacing orders on the terminal
Bespoke Processes
Authentication & Interaction
Roll / User Concept: Admin, Operator User (categorized by rights), External users (on-off)
NFC, QR Code, hard entry on screen; web app, payment
Push notification (triggered into customer system) & confirmation
Solution modules
Combine terminal, locker, and analytics building blocks to digitise distribution, returns, and replenishment across every location.
Hybrid Working Can Save Costs
Hybrid working is not just a passing trend - it is the new normal.
A flexible, well-organized work environment and IT technology are equally essential for optimizing remote work and seamless collaboration.
How to combine an IT vending machine with a locker system.
OfficeButler24 supports local IT support or extends service hours to 24/7 operations, reducing downtime and shortening waiting times. OfficeButler24 is a modular and expandable digital furniture piece, designed to fit your devices. OfficeButler24 improves the efficiency and reliability of your IT organization and ensures satisfied users.
Intelligent vending machines use 24/7 technology to dispense a wide range of products from a shelving system. User authentication can be carried out similarly to a locker system, while these machines utilize a large touchscreen for user interaction, cashless payment, and a cloud-based portal system for managing and monitoring all transactions in real time — including inventory, sales statistics, user data, fiscalization, and logging, and more.
User Interfaces
User-friendly front end with intuitive access — A custom web app can be derived as a GUI upon request.
Corporate Design — Dashboards & user interfaces can be individually customized in terms of colors, logo, users, and more.
Integration into Workflows — Interfaces to ERP and ticketing systems via APIs. Technical monitoring & user communication.
Portal & Data Exchange — All relevant transaction data is stored and managed in the portal. Data exchange via API, data analysis & sales excellence.
Solution modules
Functional Furniture & Bespoke Design
Office furniture in different colors.
Robust locker system in stainless steel; modularly expandable.
Size
Doors in vertical order: 10, 5, 2, 3+1.
400 mm and 600 mm depth.
Technical Features
Equipped with various connections (230V / USB / USB-C / LAN), singulation tech and other features.
Manual emergency opening, ventilation, etc.
Individually Integrated
Custom integration of safety and comfort features as needed.
About Us
15 years of “Instant Convenience” & self-service retail tech
About 15 years ago, there was an innovative idea to bring traditional lockers online. Today, we are one of the few manufacturers (hardware and software) focused on intra-logistics in large, multi-site institutions and companies.
New Work stands for automation, digitalization, and self-service and has established itself in organizations of every size and type.
Our customers implement OfficeButler24 into their workflows wherever physical items are exchanged between internal or external users, primarily at their locations. In the office, in manufacturing or operations, and at alternative sites.
In particular, through the analysis of transaction and usage behavior data, we gather insights for the optimization of business processes, the detection of abnormal behavior, and maintain a solid foundation for documentation.
15 years of “Instant Convenience” & self-service retail tech
Development, production and data management 100% in Europe
Tailor-made industry solutions
Nachweisliche Erfahrung
Hardware & software as one
Products
OfficeButler24 GmbH
Stutterheimstraße 16-18/3/22, 1150 Wien
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